What I Do

I lead complex, multi-location IT initiatives—from planning and vendor coordination to rollout and post-implementation support—so organizations ship on time, stay compliant, and keep systems resilient.

• Enterprise Deployments: POS/payment, pharmacy systems, AV/collaboration, servers & networking
• Service & Operations: ITIL/ServiceNow, incident & problem management, SLA performance
• Risk, Security & Continuity: DR/BC planning (BIA, risk), audits (HIPAA/OSHA/DOT), incident response

How I Lead

I blend servant, supportive, and coaching styles to remove roadblocks and elevate teams. Recently led 18 field technicians supporting a national retail pharmacy chain, translating technical detail into clear business actions.

About

I launched my IT career in the U.S. Army, where I learned disciplined execution, teamwork, and communications under pressure. That foundation shaped how I lead technology programs today: pragmatic, people-first, and outcomes-driven. I continuously upskill—leveraging AI Tools (ChatGPT, Gemini, Notebook LM), Agile practices, and current Cybersecurity principles (Zero Trust, IAM, PCI/HIPAA)—while sharpening multi-site rollout orchestration, risk/change control, and executive-level reporting to accelerate time-to-value.